• Connect With Us:

Interested in becoming a volunteer?

You may apply either online or by mail.

To apply online, click the "Online Application" button below.

To apply by mail, click the "Download Application" button and mail the filled out application to: Safe Harbors of the Finger Lakes, Inc., PO Box 624, Penn Yan, NY 14527

Safe Harbors of the Finger Lakes, Inc. is an equal opportunity employer and does not discriminate against volunteer applicants with regard to race, color, religion, sex, age, national origina, marital status, disability, or any other unlawful bias.


Volunteer FAQ:

  • What will I be doing as a volunteer advocate?

    ​Our volunteers fill a vital role at Safe Harbors, providing support and assistance to victims via the 24-hour agency crisis hotline during overnight, weekend, and holiday hours. This includes listening, making appropriate referrals, and providing crisis intervention, support and assistance to victims as they move through the legal and/or medical process.

  • Are there any SHFL Volunteer roles other than working directly with victims?

    Yes, Safe Harbors needs help in the areas of fundraising, outreach, event organizing and various office related tasks.

  • What is the time commitment?

    ​The initial training to become a volunteer advocate is 40 hours, half of which will be completed at home by the volunteer (videos, links, online courses), and the other half will be completed at Safe Harbors offices. Once the initial training is complete, volunteer advocates are required to take at least 2 shifts per month on call for the agency. Volunteer advocates are also required to complete 10 hours of continuing education each year via through webinars, in-services, books, and videos. The time commitment for volunteer work that does not include working with victims varies by task and skill level.

  • Is there a certification?

    ​After the training is completed, you will become a certified N.Y.S. Confidential Rape Crisis Counselor. In order to maintain this certification you will need to complete the 10 hours of ongoing training described above. Opportunities will be provided, but the completion of these hours is the responsibility of the volunteer.

  • Do I have to come in to the agency to volunteer?

    No! Once trained, volunteer advocates answer the crisis line from their own home. Crisis calls are routed to the volunteer’s home or cell phone via an answering service. If an advocate is needed at the hospital or police station, you are required to dispatch to that location.

  • Do I have to have transportation to volunteer?

    ​You do need a car/transportation to work as a volunteer advocate. We require our volunteer advocates to present at the necessary hospital/police station within one hour of receiving the request for service. For non-client related volunteer work, transportation needs vary by task.

  • Is there a cost associated with this training?

    Yes. HOWEVER, we waive the fee of $150.00 if the volunteer is willing to commit to a year of service. ​

  • Do I have to be a resident of Ontario, Seneca, or Yates County?

    No you do not need to be a resident of one of our service counties to volunteer, although in order to be a volunteer advocate you will need to have a basic understanding of resources for these counties, as well as the ability to travel to all of our hospitals or police stations within one hour of receiving a request to do so.