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Adult Services - Advocate

Job Summary

The Adult Advocate is responsible for providing crisis intervention and advocacy services for individuals in Yates, Ontario, and Seneca County who need supportive services. The advocate will work with adults who have experienced domestic and family violence, child abuse, and sexual violence. This position provides services in the community with populations diverse by age, race, color, religion, gender, gender expression, sexual orientation, national origin, and disability. Applicants who are members of a minority group are encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assess needs, provide other victim service referrals, and facilitate connections with other community support services.
• Maintain a caseload while completing data entry case notes in a timely manner.
• Provide trauma-informed advocacy to all clients, including goal planning, crisis intervention, safety planning, and follow-up services.
• Inform the clients of their eligibility with the Office of Victim Services and complete applications as appropriate.
• Provide advocacy services with family court, law enforcement and CPS.
• Provide information and assist client with Family Court Orders of Protection.
• Provide advocacy services and accompaniment to hospital calls and Forensic Rape Exams.
• Provide advocacy service to Shelter clients.
• Maintain professional relationships with community agencies and attend community meetings.
• Co-facilitate adult support groups as needed.
• Participate in outreach and agency awareness events.
• Cover 24 hour hotline for approximately 4 weeks per year.
• As well as other duties assigned by management.
• Complete all functions in an ethically and culturally competent manner.

 QUALIFICATIONS

• Experience working with individuals and families in crisis preferred.
• Ability to deal with a variety of crises and emotions in the workplace, communicate with a variety of people, work independently and as a team, and maintain strict confidences using a trauma informed approach.
• Must be able to resolve problems, handle conflicts, be adaptable and flexible and make effective decisions under pressure.
• Must be attentive, listen to people, meet clients where they are and collaborate with survivors and their goals.
• Excellent communication skills (verbal and written) are required.
• Bi-Lingual preferred.

 

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Adult Services - Case Manager

JOB SUMMARY

The Case Manager is responsible for providing ongoing advocacy and support services, after the initial crisis period. The Case Manager will provide supportive services for individuals in Yates, Ontario, and Seneca County. The Case Manager will work with adults who have experienced domestic and family violence, child abuse, and sexual violence. This position provides services in the community with populations diverse by age, race, color, religion, gender, gender expression, sexual orientation, national origin, and disability. Applicants who are members of a minority group are encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assess needs, provide other victim service referrals, and facilitate connections with other community support services.
• Maintain a caseload while completing data entry case notes in a timely manner.
• Assist all program clients with case management needs including but not limited to DSS assistance, housing resources, financial resources, obtaining documentation, and community referrals.
• Provide trauma-informed advocacy to all clients, including goal planning, crisis intervention, safety planning, and follow-up services.
• Inform the clients of their eligibility with the Office of Victim Services and complete applications as appropriate.
• Provide advocacy services with family court, law enforcement and CPS.
• Provide information and assist client with Family Court Orders of Protection.
• Provide advocacy services and accompaniment to hospital calls and Forensic Rape Exams.
• Maintain professional relationships with community agencies and attend community meetings.
• Participate in outreach and agency awareness events.
• Cover 24 hour hotline for approximately 4 weeks per year.
• As well as other duties assigned by management.
• Complete all functions in an ethically and culturally competent manner.

 

QUALIFICATIONS

•  Ability to maintain emotional stability under duress.
• Excellent communication skills, including the public speaking ability.
• Comfort dealing with and talking about sensitive issues.
• Must exhibit cultural competence. Bilingual preferred but not required.
• Must have reliable transportation and be able to travel from different locations in the tri-county area. A driver’s license is required.

 

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Adult Services - Housing Specialist

Job Summary

The Housing Specialist is responsible for providing advocacy, and assisting individuals in finding safe, affordable, permanent housing solutions, after the initial crisis period. The Housing Specialist will provide supportive services for individuals in Yates, Ontario, and Seneca County. The Housing Specialist will work with community clients who have experienced domestic, family violence, child abuse, and sexual violence. This position provides services in the community with populations diverse by age, race, color, religion, gender, gender expression, sexual orientation, national origin, and disability. Applicants who are members of a minority group are encouraged to apply.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assess needs, provide other victim service referrals, and facilitate connections with other community support services.
• Maintain a caseload of clients while completing data entry case notes in a timely manner.
• Assist individuals explore safe, affordable, permanent housing solutions.
• Assist individuals with housing and housing related applications.
• Assist individuals with basic budgeting. 
• Provide trauma-informed advocacy to all clients, including goal planning, crisis intervention, safety planning, and relocation assistance.
• Inform the clients of their eligibility with the Office of Victim Services and complete applications as appropriate.  
• Maintain professional relationships with community agencies and attend community meetings. 
• Participate in agency awareness events.
• Participate in continued education in Child Abuse, Domestic Violence, and Sexual Assault. 
• Cover 24-hour hotline for approximately 4 weeks a year.
• As well as other duties assigned by management.

 

QUALIFICATIONS

• Ability to maintain emotional stability under duress. 
• Excellent communication skills, including the public speaking ability.
• Comfort dealing with and talking about sensitive issues.
• Must exhibit cultural competence. Bilingual preferred but not required.
• Must have reliable transportation and be able to travel from different locations in the tri-county area. A driver’s license is required

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Youth Services - Community Youth Advocate

JOB SUMMARY

The Youth Advocate is responsible for providing crisis intervention and advocacy services for you and young adults in Yates, Ontario, and Seneca County who need supportive services. The advocate will work with youth who have experienced or witnessed dating violence, child abuse, domestic and family violence, sexual violence, risky online behaviors, sexual exploitation, and those at risk for human trafficking. This position serves individuals through age 21, providing services in the community with populations diverse by age, race, color, religion, gender, gender expression, sexual orientation, national origin, and disability. Applicants who are members of a minority group are encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain a caseload of 10+ clients at any given point while completing data entry case notes promptly.
• Assess needs, provide referrals, and facilitate connections with other community support services.
• Provide trauma-informed advocacy to all clients, including goal planning, crisis intervention, safety planning, skill building and follow-up services; this includes meeting with clients in the community to assist and overcome vulnerabilities.
• Communicate effectively with victims, caregivers, MDT members, and supervisors; this may include recognizing signs, issues and situations that require notification and communication to others.
• Make mandated child abuse reports to local law enforcement and/or State Central Registry as appropriate.
• Inform the clients of their eligibility with the Office of Victim Services and complete applications as appropriate.
• Understanding the laws of the Safe Harbor Act, Title IX, and Dignity for All Students Act (DASA)
• Cross-training and collaboration with the Child Advocacy Center of the Finger Lakes as needed.
• Ability to engage and build rapport with children and family members, including talking on the phone, and leaving voicemails.
• Maintain professional collaborations regarding youth referrals and youth services to community agencies.
• Participate in continued education in Human Trafficking, Sexually Exploited Youth, Child Abuse and Domestic Violence, and Sexual Assault.
• Must be available 4-5 weeks a year for on-call emergency cases for the Child Advocacy Center of the Finger Lakes, this includes evening, overnight, and weekend hours.
• Participate in agency awareness events.
• As well as other duties assigned by management.

 

QUALIFICATIONS

• Excellent communication skills, including talking on the phone, email and using online meeting platforms; public speaking ability preferred but not required.
• Ability to maintain emotional stability under duress while working with those in crisis.
• Comfort dealing with and talking about sensitive issues. Must exhibit cultural competence.
• Must have reliable transportation, and able to travel from different locations in the tri-county area.
• A valid driver’s license is required.
• Bilingual preferred but not required.

 

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YOUTH SERVICES - GROUP SPECIALIST

JOB SUMMARY

The Group Specialist is responsible for facilitating empowerment and support groups, for providing school and community-based group programming to students at the college, secondary and intermediate grade levels. Additionally, as a member of the Youth Services team, the Group Specialist will provide follow up advocacy services for youth and students who have experienced or witnessed crimes including but not limited to: child abuse, dating/family violence, sexual assault, online exploitation, and harassment. This position serves Ontario, Yates, and Seneca counties.

This position serves youth in all area school districts, with populations diverse by age, race, color, religion, gender, gender expression, sexual orientation, national origin, and disability. Applicants who are members of a minority group are encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Facilitate empowerment groups for youth 8-18 in our tri-county service area following support group curricula.
• Facilitate empowerment and support groups for college students at various locations.
• Collaborate with athletic teams and school leadership to establish non-violent, healthy campus norms.
• Provide crisis intervention, advocacy and mentorship to youth who have experienced or witnessed abuse or violence.
• Provide crisis intervention and advocacy to non-offending adult caretakers.
• Assess needs, provide referrals, and facilitate connections with other community services in our tri-county area.
• Inform victim/witness of their eligibility with the Office of Victim Services and complete applications as appropriate.
• Advocate for/with victims of violence and gender-based crimes involved in the campus and/or criminal judicial process.
• Outreach to schools and other youth programs to schedule and provide prevention education programming.
• Provide follow up services for presentation participants requesting such, including referrals, advocacy, counseling, and mandated reporting to child protective services and law enforcement when necessary.
• Conduct awareness activities and outreach presentations to students, staff, faculty, or administration.
• Maintain positive working relationships with community partners.
• Maintain complete, accurate records on all clients, presentations, and outreach activities in a timely manner.
• Other duties as assigned

SKILL SET REQUIRED

• Experience working with youth, teens, or students.
• Excellent verbal and written communication skills, including public speaking experience.
• Ability to deal with a variety of crises and emotions in the workplace, communicate with a variety of people, work independently and as a team, and maintain strict confidences using a trauma informed approach.
• Must be able to resolve problems, handle conflicts, be adaptable and flexible.
• Must be attentive, listen to people, meet clients where they are and collaborate with survivors and their goals.
• Experience using and creating social media posts

 

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Youth Services - Youth Specialist

JOB SUMMARY

The Youth Specialist team is responsible for providing child sexual abuse, sexual assault, and abusive relationship primary prevention education to youth Pre-K through 12th, and college students, in our three-county service area. The Youth Specialist will provide follow up advocacy services for youth and students who have experienced or witnessed crimes including but not limited to: child abuse, dating/family violence, sexual assault, online exploitation, and harassment.

This position serves youth in all area school districts, with populations diverse by age, race, color, religion, gender, gender expression, sexual orientation, national origin, and disability. Applicants who are members of a minority group are encouraged to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide crisis intervention, advocacy and mentorship to youth who have experienced or witnessed abuse or violence.
• Provide crisis intervention and advocacy to non-offending adult caretakers.
• Assess needs, provide referrals, and facilitate connections with other community support services in our area.
• Inform victim/witness of their eligibility with the Office of Victim Services and complete applications as appropriate.
• Advocate for/with victims of violence and gender-based crimes involved in the campus and/or criminal judicial process.
• Facilitate empowerment groups for youth 8-18 in our tri-county service area.
• Present personal safety, teen sexual assault, and healthy relationship educational programming Pre-K-12 and college, in Ontario, Seneca, and Yates Counties.
• Plan and implement educational programs to promote healthy relationships on middle school and high school campuses.
• Collaborate with athletic teams and school leadership to establish non-violent, healthy campus norms.
• Outreach to schools and other youth programs to schedule and provide prevention education programming.
• Conduct with fidelity prevention programming and support group curricula.
• Provide follow up services for presentation participants requesting such; including referrals, advocacy, counseling, and mandated reporting to child protective services and law enforcement.
• Conduct awareness activities and outreach presentations to students, staff, faculty, or administration.
• Maintain positive working relationships with community partners.
• Maintain complete, accurate records on all clients, presentations, and outreach activities in a timely manner.
• Other duties as assigned

 SKILL SET REQUIRED

• Experience working with youth, teens, or students.
• Excellent verbal and written communication skills, including public speaking experience.
• Ability to deal with a variety of crises and emotions in the workplace, communicate with a variety of people, work independently and as a team, and maintain strict confidences using a trauma informed approach.
• Must be able to resolve problems, handle conflicts, be adaptable and flexible.
• Must be attentive, listen to people, meet clients where they are and collaborate with survivors and their goals.
• Experience using and creating social media posts.